Vital IT has been providing high quality IT support services to small and medium organisations since 2004. We’re a team of experienced IT professionals who see our job as enabling your business to succeed by providing proactive and effective management of your IT systems.
Our clients tend to be long standing because we take the time to understand you and build a working relationship to become extensions of your team. We’ll be there when you need us, and you won’t find us hiding behind a support ticketing system or presenting different staff each time you contact us. We’re your experienced, understanding technical team a call or e-mail away.
Vital IT makes it easy for your business. By partnering with you we deliver IT solutions vital to the productivity of your business.
Our corporate culture is centred around proactive regular communication with all our clients. Vital IT strives to give you the best performance and reliability from your IT infrastructure.
Partnering with major vendors, Vital IT delivers a reliable backbone to our clients' IT infrastructure and the latest hardware and software technology to their doorstep at great prices.
We understand trust is earned and we strive to adhere to our charter of values in all aspects of our operation. We won’t mislead you about the cause of a technical issue or recommend products which aren’t best suited for your business. We also believe we have a responsibility to keep you informed in plain English about how your IT infrastructure is performing, things you should be considering including risks or resilience of your systems, and how all of these fit in to the landscape of your company. We take the time to understand the sector you work in – whether that’s manufacturing, retail, biotech, service provision or something else. Taking us for granted is a measure of success. IT should be easy for businesses with a dedicated professional IT partner, operating diligently to ensure IT takes up a minimum of your time and attention. As your IT providers, we want to make sure your IT systems are enabling your business to succeed.